all two of you.
it goes like this: “hello, fedex. i have a reasonable question.”
fedex: oh no no no no no no no no no you are not asking for customer service.
“i would not dream, fedex, of asking you for something unreasonable – you see, it’s just that we send a lot of packages and …”
fedex: well, you sent it wrong!
“i know, but can you tell me what wrong address i sent it to?”
fedex: who do you think you are? the police?
fedex: you fucked it up. have a nice day.
“wait … i have a new address to fix it, if you’d just confirm …”